wholesale
We love welcoming new wholesale stockists from across the globe to the realm of KIMISOO. If you would like to join us in sophisticated living, simply fill out the form below and one of our b2b specialists will reach out to you shortly.
TERMS OF SALES
CONTACT INFORMATION
KIMISOO / 3, ORIZOMILON STREET, AIGALEO 122 44 GREECE
T. +302105120595 E. hello@kimisoo.com
THE RETAILER
This document specifies the terms and conditions of selling KIMISOO products as a retailer. For simplicity, your business will herby be referred to as the retailer.
prices & costs
Please contact us for the minimum order amounts and for any further information into becoming a Kimisoo stockist!
ORDER PLACEMENT
RESERVATION: When all orders are finalized, some products may be cancelled due to minimum production reasons. The retailer will be informed with enough time for changes to be adjusted in affected order.
DELIVERY DATES: If the product is in stock, the order will be despatched from our warehouse in 2-4 days from the date of order placement. Custom & Bespoke orders are subject to lab confection days which is variable and agreed with retailer before.
CONFIRMATION: Initial orders will be dispatched only after we have received the payment into our account. We will confirm the payment via the email address provided in your order form. All first orders that have not been paid within 14 days will automatically be cancelled.
Following orders will be despatched and invoiced after full pre-payment
FORCE MAJEURE: KIMISOO is free from liability or obligation under contract should an extraordinary event or circumstance beyond our control occur, such as war, strike, riot, crime, or force majeure.
CANCELLATION POLICY
KIMISOO hold the right to give the final acceptance of all orders.
SHIPPING POLICY
All products shipped to retailers and distributors are sent EXW (Ex Works). KIMISOO is required to make goods ready for pickup at KIMISOO warehouse. All other transportation costs and risks are assumed by the buyer.
VAT/Tax & International shipping KIMISOO is in no way responsible for any delays in shipping, included local delivery error or international customs issues.
The retailer will be responsible for all taxes and customs duties. Overseas deliveries are subject to local import duties and taxes, which are in all cases payable by the retailer upon receipt and may be affected by Customs and Excise delays.
CLAIMS & RETURN POLICY
DIFFERENCES IN QUANTITIES DELIVERED: Any discrepancies with regards to the ordered quantity must be declared within 24 hours of delivery for insurance purposes.
DAMAGED OR DEFECT PRODUCTS: Damaged or defected products will only be accepted if the goods were faulty when they were delivered to you. We are not responsible for any damage occurred after use or damage occurred in your storage.
DAMAGED OR DEFECT IN TRANSPORT: Any damages or defects occurred during transport must be declared within 24 hours of delivery for insurance purpose.
RECALL POLICY
The retailer is obliged to, by their best efforts, assist KIMISOO in case of product recalls. This involves all reasonable steps necessary for contacting customers that have bought products subjected to recall.
The retailer must take action immediately after being notified of recalled products by KIMISOO
The retailer is not entitled to any reimbursements for assistance in connection with product recalls.
The retailer shall keep sufficient records of its sale of KIMISOO products to enable a recall procedure.
PRIVACY POLICY
CUSTOMER: We do not sell or share any of our customer information
RETAILER: The retailer is not allowed to resell KIMISOO products to other retailers, third party retailers, shops, internet, e-shops, outlets, private sales etc.
COPYRIGHT: All rights, including copyright, of the brand, website or any other material concerning the brand and its surroundings, are owned by KIMISOO. Any copy or use of the brand, website, or its contents, by copying or storing it or them, in whole or in part, other than for your own, personal, non-commercial use is prohibited without the permission of KIMISOO.